We have strict customer satisfaction standards and all clients have service levels in place. However things do not always go to plan and errors and problems can occur. For this we are very sorry.
Should you have a problem or complaint not matter how small please let us know. We take our client work very seriously and want to share in any efforts we can to constantly strive for excellency in every thing we do.
Should a complaint be about a member of staff or a Director this is also hugely relevant.